Phoenix Rising Publications Refund Policy
Touchstone Life Coaching Services Refund Policy - Click Here
In accordance with standard practice for online digital sales and our terms of sale for each transaction, we are unable to refund any payment after any purchase is made. This no refund policy is a result of the non-returnable nature of digital products.
Digital products sold via this website are like software purchases made at a store that are not refundable once opened. Once you have been granted access to the product, upon payment, it has been subject to being "opened", read/viewed/listened to, and/or copied and it cannot be returned and therefore cannot be refunded. Access to your purchase is defined as having been granted as soon as your payment is completed and we have sent you an email with a login url, your username and password.
All sales are final.
Phoenix Rising Download Access Reset Policy
All download access automatically expires in 3 days. You must download your purchase within this time frame. After this period, orders may be reset upon request only. If you are having difficulty downloading any file please email us at phoenixrisingpublications@yahoo.ca for assistance.
In the event of computer crash, we will reset your order history for up to 3 days from the day you
contact us to report the issue. Orders older than 1 month from the day you contact us will not be reset.
This courtesy is only available to buyers who have at least one paid order within the time frame
that you require a reset.
You are responsible for backing up your files and you are strongly encouraged to do so regularly.
Touchstone Life Coaching Services Refund Policy
All purchased Life Coaching services are non-refundable. Once you purchase a life coaching session you have up to 30 days to schedule it. In the case of email life coaching you have up to 30 days to send your first email and initiate email life coaching.
All sales are final.